Field Application Engineer in Shanghai, CN

We are a strong team in the global high-tech playing field, and we are currently looking for a new mate for the position of Field Application Engineer, based in Shanghai or Shenzhen, China.

We offer:
  • Opportunity to work with RISC-V, computer architecture of the future
  • Opportunity to work with innovative IoT processors and unique processor optimization technology
  • Nice and friendly working environment
  • Possibility to learn from other teams
  • Receptivity to your own innovations and ideas
  • A young and well-coordinated small team
Your role:
  • Pre-sales support
    • Perform demonstrations of Codasip Studio and selected RISC-V cores in coordination with Sales and Marketing team for various field applications
    • Support prospective customers during Studio and RISC-V core evaluations, including installation, configuration, and basic troubleshooting
    • Collect prospective customer requirements and specifications of “problems to solve”, summarize them for R&D
    • Prepare training programs and perform initial training for Studio and RISC-V SDKs
  • Post-sales support
    • Perform 1st level support for customers from Asia region
    • Identify and collect improvement proposals and feature requests from existing customers, summarize them for R&D
  • Marketing support
    • Contribute to marketing content dedicated for Asia region
    • Prepare and manage FAQs
We require:
  • Fluent Mandarin Chinese
  • Proven track record in field technical support
  • Experience with semiconductor products
  • Strong orientation on customer happiness
Nice-to-haves:
  • Knowledge of RISC-V architecture
  • University degree in a related field

Apply for the position

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